Press Releases

Press Releases

TAV Passport receives the "Best Service” award from

Providing passengers the privilege of receiving fast track services and comfort the moment they arrive at airports operated by TAV Airports and offering advantages by combining all travel related details on a single card, TV Passport was awarded the “Best Service” prize by, the leading force behind the tabloid agenda in Turkey.

TAV Operation Services General Manager Eda Bildiricioglu received the award on behalf of TAV Passport at the “Gecce Venue Oscars” Award Ceremony which is traditionally held every year and attended by numerous famous artists. Once more, TAV Passport demonstrated its assertiveness of its service policy with the top award it received in the "Best Service" category out of 50 categories in total, during this 10th awards ceremony.

TAV Operation Services General Manager Eda Bildiricioglu commented “As TAV Airports, we offer passengers rapid, cheerful and high quality service. The rapidly increasing number of members of TAV Passport is an indication of the importance we attach to quality policy. I would like to express our appreciation for attending the 10th “Gecce Venue Oscars” which is Turkey’s most prestigious award ceremony and receiving the "Best Service" award. We assess the services used frequently by TAV Passport Card holders in order to improve them on a continuous basis. At the same time, we work on developing new advantages for our members to make their traveling experience more enjoyable. Our goal is to increase the number of advantages we offer to our members by improving our services through this research and development work. In this context, I am very happy to be receiving this award presented by, on behalf of all TAV Family”.

Passengers who use designated entrances to airports with TAV Passport Card which was introduced in 2010 by TAV Operation Services, also save time during security controls and can take advantage of Business Class counters of contracted airlines while checking-in. 30 days free car park (for passengers' own vehicles) and valet services on request are amongst the advantages offered by TAV Passport Card. TAV Passport holders are offered privileged fast-track services at passport and security controls. Furthermore, they are offered the use of facilities at special lounges prior to their flights and taken to gates on ring vehicles within the terminals. Special discounts at Duty Free stores and payment services at dedicated check-outs are also available when TAV Passport is presented. TAV Passport holders can also take advantage of the special discounts offered at the restaurants, cafes, rent-a-car offices, hotels and transfers at the airports. TAV Passport Card can be used at Istanbul Atatürk and Ankara Esenboga Airports and Izmir Adnan Menderes Airport International Terminal in Turkey, as well as Tbilisi and Batumi Airports in Georgia, Enfidha- Hammamet Airport in Tunisia, and Skopje and Ohrid Airports in Macedonia.