Press Releases

Press Releases

TAV Airports becomes the Training Center for Airports Council International (ACI)

Airports Council International (ACI) and TAV Airports have signed a global training center cooperation agreement. The new ACI global training center will be a hub for aviation professionals from Europe, Asia, the Middle East and North Africa.

Airports Council International (ACI), one of whose goals is the development of airports around the world, raising their quality standards, has signed a global training center agreement with TAV Airports Holding. Under the agreement, ACI, which has more than 1,600 airport members worldwide, will be working in cooperation with the TAV Academy of TAV Airports in the training of aviation professionals.

TAV Airports Holding President and CEO M. Sani Sener remarked that this is a big step for Istanbul, with its strategic location, in becoming a global center in the aviation sector. Sener said, "TAV Airports, which hosts an average of 40 million passengers a year, is an organization which dedicates itself to employee satisfaction as well as providing excellent service to its passengers. As TAV Airports, one of our main strategies is to invest in human resources in the countries in which we operate through the TAV Academy, which has already provided training for more than 30,000 of our employees since its foundation in 2006." Sener who stated that they are already aware of the effect of quality aviation professionals on customer experience, continued: "We believe that the ACI/TAV collaboration will enable us to provide significant opportunities in competence and leadership development for aviation professionals. Therefore, we will be able to accommodate the increasing demand which is a result of fast growing international integration."

ACI General Director Angela Gittens remarked, "We are very happy to go into this new partnership on both the regional and global level with TAV Airports, who is one of our most active and supportive members. The TAV Group, who is spreading various development projects beyond the borders of Turkey will continue to support the globalization of our performance standards through this new center. The basis for building a sustainable future in the aviation sector is to dedicate ourselves to developing human resources.”

TAV Airports Holding Human Resources Director Ozlem Tekay, who has been collaborating with the ACI World Team in Geneva in developing the ACI/TAV partnership, said: "The long-term cooperation of TAV with ACI and the opening of the new training center will contribute to the international aviation sector--where there is tremendous competition and growth--in terms of sustainable leadership, providing high quality operation and service. The unique location of Istanbul creates an ideal hub to bring together participants from Europe, Asia, the Middle East and North Africa in this center.”

The ACI/TAV Training Center, located next to the Airport Hotel and with easy transportation due to its close proximity to the city center, has advanced training facilities including 4 conference halls with a capacity of 100 people each, along with 7 separate training rooms. The Center will be able to facilitate any and all participant requirements with the latest high technology equipment.

About TAV Airports
TAV Airports, the leading airport operator in Turkey, operates Istanbul Ataturk Airport, the Domestic and International Terminal at Ankara Esenboga Airport, the Izmir Adnan Menderes Airport International Terminal and Antalya Gazipasa Airport. Outside Turkey: the Tbilisi and Batumi International Airports in Georgia; Monastir Habib Bourguiba and Enfidha-Hammamet International Airports in Tunisia; and the Skopje Alexander the Great  and Ohrid St Paul the Apostle International Airports in Macedonia are also operated by TAV Airports. TAV Airports is also active in other areas of airport operations such as duty-free, food & beverage services, ground services, IT, security and operations. The company, together with its subsidiaries, provides services to an average of 42 million passengers and 375 flights operated by approximately 300 airlines a year.

About ACI (Airports Council International)
Airports Council International (ACI) is a worldwide organization which brings together airports worldwide. The primary goal of ACI, located on 5 continents with over 1,600 members, is to develop cooperation between member airports and contribute to the aviation sector. With the addition of the TAV Training Center, ACI will be providing training for professionals in the sector at 11 centers including Athens, Abu Dhabi, Dubai, Incheon, Johannesburg, Kuala Lumpur, Panama City and Port of Spain.