Press Releases

Press Releases

"Obstacle-free airport" projects of TAV are shown as models at the UN

"Obstacle-free airport" projects, which were initiated by TAV Airports at Istanbul Atatürk Airport followed by Ankara Esenboğa and Izmir Adnan Menderes airports, were presented as "the best practices" at the forum held at the United Nations in New York.

TAV Airports and World Disability Union (WDU) gathered in New York as part of the 9th Conference of The States Parties to the UN Convention on the Rights of Persons with Disabilities. Operated by TAV, Ankara Esenboğa and Izmir Adnan Menderes airports were audited and certificated by GlobalGROUP for USTAD for 2011:2015 Environment and Construction Standard defined by WDU Technical Committee this year. Last year, Istanbul Atatürk Airport became the first operation in Turkey that received USTAD 2011:2015 certification.

As part of the session held at UN Headquarters, World Disability Union organized a side event called "Benefits of Global Accessibility" under the theme of "From Commitment to Action" on Thursday, June 16th, 2016. TAV Istanbul HSE and Environment Manager Emrah Gürer and Terminal Operations Manager Barış Temur, TAV Airports Business Development Coordinator Fatih Ömür and TAV Ege HSE Chief Isa Komi made a presentation titled “Leading Accessible Airport Projects of TAV”.

TAV Istanbul General Manager Kemal Ünlü stated: “TAV provides service to more than 100 million passengers at 14 airports operated in seven countries. We are focusing on passenger satisfaction in all of our operations. In that end, we believe that it is one of our main responsibilities to render airport services accessible to all passengers. Therefore, we have achieved numerous projects to make all services offered at Istanbul Atatürk, and then Ankara Esenboğa and Izmir Adnan Menderes Airport available for passengers with disabilities. We are proud and glad that our efforts are recognized and officially certified by international organizations like WDU and GlobalGROUP and were presented as "the best practices" at the UN. Hereby, I hope that our practices are extensively implemented in the transportation sector and that we may contribute in raising social awareness on accessibility."

All three airports operated by TAV have been certificated in the Platinum Level, which is the highest level in obstacle-free airport project. Tactile surfaces have been fitted within terminal buildings and car parks of Istanbul Atatürk, Ankara Esenboğa and Izmir Adnan Menderes airports. Audio alert systems have been fitted in all lifts announcing floor information in Turkish and English. Restrooms within the terminals have been renovated for the use of disabled passengers. Heights of pay phones have been re-adjusted to accommodate passengers in wheel-chairs. Assistance points have been set up at the airports. Employees received training in basic sign language in order to increase efficiency of the service provided to disabled passengers. In 2015, the number of passengers using the system for disabled guests increased by 20 percent compared to 2014 in Istanbul, Ankara and Izmir.

At the end of the presentation, WDU Assistant Vice President Yusuf Al Zubair presented plaques to TAV executives "regarding their contributions to the benefits of global accessibility".

Participated by more than 300 organizations in disability rights field from 75 countries, WDU headquarters operates in Istanbul. USTAD 2011:2015 was developed by World Disability Union in accordance with Disabled Law No. 5378, UN Convention on the Rights of Persons with Disabilities and UN World Program of Action concerning Disabled Persons. The standards audit the convenience of the structures for the access of persons with disabilities. Turkey became a contracting party to the UN Convention on the Rights of Persons with Disabilities in 2009.

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