TAV chosen national champion at European Business Awards
TAV Airports has been selected as the best of Turkey in “customer focus” category at European Business Awards (EBA), one of the most prestigious awards of business world. The winner of the grand prize of EBA which is organized to encourage best practices throughout the world will be announced in April 2013.
TAV Airports, the leading Turkish brand in airport operations throughout the world, has been selected as the best of Turkey in “customer focus” category at European Business Awards (EBA). Customs and Trade Manager Hayati Yazıcı and top managers of finalist companies in nine categories of EBA participated in the gala night organized at Conrad Hotel. Human Resources Director Yiğit Oğuz Duman received the award on behalf of TAV Airports.
TAV Airports Holding HR Director Yiğit Oğuz Duman stated “Customer satisfaction is the focus of all operations of TAV that has become a global brand in airport operations in a short time. We are providing services with pioneering and innovative solutions in all areas of airport operations with more than 22 thousand employees. What lies behind our financial success is meeting various needs by analyzing and interpreting passenger behavior and attitudes meticulously and correctly. Being aware that customer satisfaction is achieved by happy employees, we make all our investments for the development of our human resources. We are working 7/24 to ensure our passengers a safe, quick, and comfortable travel experience. We are glad to be deemed worthy for this award and honored to represent our country among European companies”.
The winners of European countries will compete for Ruban d’Honneur status that is given for a few select companies upon the evaluation of the jury members including leaders of the business world, academicians and journalists in January. TAV Airports is among the contestants to be assessed and the result of the evaluation will be announced in April 2013.